The world is going through a never-seen-before digital stress test now thanks to the effects of COVID-19. For brands, the importance of a solid digital experience has never been as important as it now given the sudden and sweeping shift to digital channels as much of society is sheltering in place and at home. Glassbox is the customer experience and analytics platform that ensures brands are able to understand users’ digital interactions.
While the value of customer data and research is undisputed, organizations are often not able to effectively leverage these insights across various departments and functions within a company. EnjoyHQ is the data repository that stores research and qualitative data from users, which is often generated from sources such as surveys, emails, live chat logs, and […]
When creating a website for your business, you want to ensure it’s an accurate representation of your company. In today’s digital world, the initial impression you give to future clients is likely coming from your site. It’s important to make sure that you’re putting your best virtual foot forward. After years of working in web […]
A landing page is the online equivalent of a storefront in the physical world. It’s the consumer’s first impression of your business, and you have about seven seconds to grab the average web user’s attention before they navigate elsewhere. It’s imperative that you provide an experience that is inviting and intuitive to the user since any amount of frustration […]
Web designers (and related jobs like visual designer, user interface designer, and user experience designer) create the designs for the websites and web apps that we all use on a daily basis. Whether it’s the website for your favorite local restaurant or a huge site like Facebook, a designer decided how the site looks. On […]