Walk down the main streets of any major city and retail dysfunction radiates from the blank and butcher-papered windows of empty storefronts. In Manhattan, fully one-third of retail locations are vacant. In San Francisco, iconic retailers like the quixotic Gump’s have vanished into memory.
It’s become something of a tradition for me to look at the year ahead and predict where the industry is headed. Part of that process involves looking back at the trends that dominated last year and looking to see how much of that momentum will continue into the New Year. And, what a year it […]